Transform your customer support operations with Pronnel's intelligent automation. Integrate LiveChat with Pronnel CRM and project management platform to attach conversations and chat transcripts to Pronnel items, centralize reviews, track follow-ups, and align teams. Pronnel connects your customer support directly to your business processes.
Real-time engagement meets connected workflows
LiveChat is a customer communication and engagement platform that enables real-time support through your website, app, or social channels. It offers chat widgets, automated greetings, chat routing, and detailed analytics to help businesses convert visitors into customers and provide instant, personalized assistance. With LiveChat, teams can manage multiple customer conversations efficiently, integrate chatbots, and deliver exceptional experiences through one unified interface.
The Pronnel + LiveChat integration connects real-time customer conversations with your project and delivery workflows. Pronnel's unified platform eliminates the need to switch between tools — embed your LiveChat widget directly into your website using the provided HTML code snippet, enabling customers to start conversations instantly. Within Pronnel's CRM and project management workspace, teams can attach LiveChat transcripts or threads to items, log chats automatically, and create tasks or follow-ups from support interactions through Pronnel's intelligent automation. Pronnel ensures every conversation stays actionable — allowing teams to track inquiries, assign responsibilities, and deliver resolutions without switching tools.
Unlock powerful capabilities that transform your workflow
Attach LiveChat conversations and chat transcripts directly to Pronnel items through Pronnel's LiveChat integration. Pronnel consolidates customer interactions from live chat into your workspace, allowing support teams to manage all conversations in one place within Pronnel's unified platform.
Enable seamless collaboration between support, sales, and delivery teams through Pronnel's integrated workspace. Pronnel's LiveChat integration supports real-time customer engagement, enabling businesses to interact with customers via their preferred platforms through Pronnel's CRM.
Automatically create tasks, assign owners, and trigger follow-up actions in Pronnel based on LiveChat interactions through Pronnel's intelligent automation. Pronnel's integration helps in providing quick responses and improving response times.
Keep all customer conversation context, transcripts, and follow-up tasks together in Pronnel. Pronnel's LiveChat integration allows team members to collaborate effectively by tagging each other, sharing notes, and assigning conversations within Pronnel's project management workspace.
Real-time engagement meets connected workflows
See how Live Chat integration with Pronnel transforms your workflow
Pronnel's LiveChat integration transforms customer support operations by unifying live chat conversations, workflows, and team coordination in a single platform for unprecedented efficiency and customer satisfaction. Pronnel enables seamless integration between your customer support and business processes.
Pronnel eliminates tool fragmentation and boosts productivity by centralizing all live chat conversations, support tickets, and follow-up tasks in one unified workspace
Pronnel enhances team accountability and transparency by automatically linking customer chat conversations to specific tasks, projects, and team members within Pronnel's CRM, creating a clear audit trail of every interaction
Pronnel accelerates customer issue resolution and improves satisfaction scores by enabling support agents to access chat history, related tasks, and team notes simultaneously through Pronnel's unified platform
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Pronnel seamlessly integrates with LiveChat, providing visibility of LiveChat conversations and chat transcripts in Pronnel for reviews and follow‑ups. Pronnel's LiveChat integration enables teams to attach conversations to Pronnel items, track follow-ups, and align teams without switching tools within your Pronnel workspace.
Yes, Pronnel's LiveChat integration allows you to view live LiveChat conversations, transcripts, and support context directly within Pronnel boards. With Pronnel, you always have customer support context without switching between tools.
No, use LiveChat to handle replies. Pronnel centralizes context and coordination by integrating LiveChat data into your Pronnel workspace for better organization and collaboration.
Pronnel centralizes customer support data by reducing context switching and providing real-time conversation updates. Pronnel's LiveChat integration streamlines your support processes and improves team productivity significantly through unified project management.
Yes, Pronnel respects all permissions. Viewing adheres to LiveChat access and Pronnel workspace controls, ensuring secure integration within Pronnel's platform.
Follow Pronnel's guide to surface conversations and follow‑ups inside Pronnel through Pronnel's unified platform.
View Pronnel LiveChat Tutorial
Sales & Marketing Manager in United Arab Emirates
A positive experience. Very feature rich. Very adaptable and configurable. You won't feel "nickle-and-dimed" from the product as pretty much everything is included.
Business Development Head in United Arab Emirates
Love the user interface and the straightforward navigation. Tailoring the CRM was effortless, thanks to the amazing customization options.
Director/ Partner in United Arab Emirates
This application can do anything and everything based on your requirements, any modifications can be done based on your requirements.
