Get Help and Support with Pronnel

If your enquiry is about Sales, we recommend that you use this link to get in touch with us. Our Customer Support team is available to address your concerns and ensure your satisfaction. Just drop us a query using the form below, or drop us a mail at mailto:support@pronnel.com , sharing your Account Name.

Besides this we have a set of ready-made videos and tutorials to help you. You could:

Check out our Tutorials in Resources for a host of tutorials that can help you set up

  • Getting Started – Start off by learning to create an account, edit your profile, add team members setup Boards and create your first Items.
  • Board Functionalities – Most processes are setup as Boards in Pronnel You can setup different Folders (e.g. Sales, Customer Service, Marketing, Agile Development, HR, Admin, ISO 9001, etc). Learn how you can harness the power of Pronnel Boards.
  • Item Functionalities- – Items are the building blocks of Boards- the individual records, Learn how to create, edit, sort, and add rich media.
  • Chat Integrations – Integrate Social Media DM’s directly into your CRM or Customer Service Boards on Pronnel.
  • Import/ Export – Import and export data directly into your CRM.
  • Email Integration – Receive emails and reply directly from within your CRM and Customer Service tools using your official email id.
  • Reports – Comprehensive guide, and tips to learn about Reports in Pronnel. Leverage your data into insightful actionable charts, dashboards, etc.
  • Forms – Build webforms and embed them on your website.

Or you could check out our YouTube channel (@pronnel) and the Pronnel Tutorials playlist .

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