Ziwo Integration with Pronnel

Transform your communication operations with Pronnel's intelligent automation. Integrate Ziwo with Pronnel CRM and project management platform to make calls directly from your items, track call activities, and manage customer interactions. Pronnel connects your calling workflow directly to your business processes.

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Pronnel + Ziwo

Seamless communication, unified context

Ziwo Overview

Ziwo is a cloud-based contact center software designed to help businesses deliver exceptional customer experiences through voice, SMS, and chat. It provides advanced call routing, recording, real-time analytics, and CRM integration capabilities — empowering teams to manage all customer communications from a single, unified platform. With Ziwo, sales and support teams can improve efficiency, reduce response times, and maintain a complete communication history with every client.

Pronnel

Ziwo

The Perfect Integration

The Pronnel + Ziwo integration connects your communication and work management in one place. Pronnel's unified platform eliminates the need to switch between tools — make and receive calls directly from Pronnel items within Pronnel's CRM and project management workspace, automatically log call details, and keep every interaction linked to the right contact, task, or deal through Pronnel's intelligent automation. Pronnel eliminates the need to switch between tools, giving your team full visibility into conversations and faster access to customer insights — ensuring smoother collaboration, improved productivity, and better customer relationships.

Key Benefits of Ziwo Integration

Unlock powerful capabilities that transform your workflow

Make Calls from Items

Initiate calls directly from Pronnel items using the bottom bar or item popup through Pronnel's Ziwo integration—no need to switch applications. Pronnel streamlines calling with intelligent automation.

Track Call Activities

Automatically log all call activities, durations, and outcomes in your Pronnel items through Pronnel's unified platform for complete visibility. Pronnel ensures comprehensive call tracking.

Manage Customer Interactions

Keep all customer communication history linked to contacts and deals in one place within Pronnel's CRM. Pronnel's Ziwo integration maintains complete interaction records.

Streamlined Workflow

Reduce context switching and improve productivity by managing calls and tasks in a single workspace through Pronnel's integrated platform.

Example Use Case

Seamless communication, unified context

Sales Teams

Support Teams

CRM Teams

Operations Teams

Customer Success Teams

Account Management Teams

How Pronnel Helps Your Organization

Pronnel's Ziwo integration centralizes calling and task management to improve efficiency and customer relationships. Pronnel enables seamless integration between your calling workflow and business processes.

Efficiency with Pronnel

Pronnel reduces context switching between calling and task management tools within your workspace

Accountability through Pronnel

Pronnel improves call tracking and activity logging for better accountability through unified analytics

Speed in Pronnel

Pronnel enables faster customer response times with integrated calling workflow through Pronnel's CRM platform

Pronnel's solves multiple problems.

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Frequently Asked Questions About Ziwo Integration

How does Pronnel integrate with Ziwo?

Pronnel seamlessly integrates with Ziwo, allowing you to make calls directly from Pronnel items using either the item popup or the bottom bar. Pronnel's Ziwo integration connects your Ziwo account to Pronnel, enabling seamless calling workflow within your Pronnel workspace.

Can I make calls directly from Pronnel items?

Yes, Pronnel's Ziwo integration allows you to make calls directly from Pronnel items. With Pronnel, you can initiate calls without switching between applications, improving productivity through Pronnel's unified platform.

Are call activities automatically logged in Pronnel?

Yes, Pronnel automatically logs all call activities including duration, timestamps, and outcomes in your Pronnel items for complete visibility. Pronnel's integration ensures comprehensive call tracking within your workspace.

Does Pronnel's Ziwo integration support call recording?

Call recording capabilities depend on your Ziwo plan. If enabled in Ziwo, recordings will be available through Pronnel's integration within your Pronnel workspace.

How does Pronnel improve calling workflow efficiency?

Pronnel centralizes calling and task management by reducing context switching and providing real-time call updates. Pronnel's Ziwo integration streamlines your communication processes and improves team productivity significantly through unified project management.

Can multiple team members use Pronnel's Ziwo integration?

Yes, you can configure Pronnel's Ziwo integration at the workspace level, allowing all team members with appropriate permissions to make calls from Pronnel through Pronnel's unified platform.

What Our Clients Say

Faisal

Business Development Head in United Arab Emirates

Love the user interface and the straightforward navigation. Tailoring the CRM was effortless, thanks to the amazing customization options.

Anirban

Director/ Partner in United Arab Emirates

This application can do anything and everything based on your requirements, any modifications can be done based on your requirements.

Serah

Executive Assistant in India

Ease of use and efficiency with which I could see which all tasks have been done and what is yet to do