Trustworthy Transcripts

Searchable, speaker‑labeled transcripts across supported languages to power QA and coaching.

Accurate multilingual call transcription with speaker labels.
(4.8) Review Score 4.8
(4.8) Review Score 4.8
(4.8) Review Score 4.8
Transcription accuracy visualization.

High Accuracy

Clear differentiation between speaker voices.

Speaker diarization UI.

Multi-Language & Accent Support

Supports multiple languages and regional accents.

Search and export tools.

CRM Integration

Transcriptions are automatically stored in CRM along with Call duration,Customer details,All tags and a brief summary of the conversation etc.

Transcript viewer and QA tools.

Improve quality, training, and compliance with precise transcripts.

How It Works

High-accuracy transcription process for AI and agent conversations.

High-Accuracy AI & Agent Transcription

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Record

Capture both sides of the conversation securely.
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Transcribe

Clear differentiation between speaker voices.
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Call Summary

AI-generated summary of the conversation.

Multi-Language & Accent Support

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Transcription will be in the language of the caller

Identify the language of the caller and transcribe the conversation in the same language.
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Auto language detection

Detect the language of the caller and transcribe the conversation in the same language.
Speaker diarization and sensitive data redaction overview.
Search transcripts, QA, and export tools.

Activity Sync

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CRM Sync

All the data is automatically synced to the CRM.
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AI Summary

AI-generated summary of the conversation.
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Customer Details

The details of the customer,call duration,tags,and AI summary.

Turn conversations into insights.

Use alongside.

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Integration

Sync transcripts to records for full context.

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Human Transfers

Agents review context instantly post‑handoff.

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Outbound & Inbound

Analyze campaign outcomes with searchable logs.

Pronnel's solves multiple problems.

Explore complementary AI Calling capabilities to enhance transcripts with better CX and automation.

Multi-Language Support

Localize conversations and transcripts across 100+ languages and locales.

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1000+ Voice Options

Pick natural voices and tones that match your brand and audience.

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SIP & Twilio Integration

Bring your own telephony and go live in minutes with secure routing.

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Outbound & Inbound Calls

Automate outreach and deliver 24/7 support with unified analytics.

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Voice Plans

Choose the right quality tier—Starter, Pro, or Enterprise.

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Pronnel Integration

Sync outcomes and transcripts to CRM and dashboards automatically.

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FAQs: We have answers to your Questions

Are transcripts multilingual and labeled?

Yes. We support multiple languages and provide speaker labels to distinguish AI, customer, and agents.

Can I search across transcripts?

Yes. Use full‑text search and filters to find calls by keywords or outcomes.

Is transcription real time?

Transcripts are generated right after the call and attached to the record.

Can I export transcripts?

Yes. Export transcripts or summaries for QA, training, and compliance.

What Our Clients Say

Happy Client Review Ross
Ross

Sales & Marketing Manager in United Arab Emirates

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A positive experience. Very feature rich. Very adaptable and configurable. You won't feel "nickle-and-dimed" from the product as pretty much everything is included.

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Happy Client Review Faisal
Faisal

Business Development Head in United Arab Emirates

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Love the user interface and the straightforward navigation. Tailoring the CRM was effortless, thanks to the amazing customization options.

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Happy Client Review Anirban
Anirban

Director/ Partner in United Arab Emirates

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This application can do anything and everything based on your requirements, any modifications can be done based on your requirements.

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Pronnel's keeps you on track

Get your personal work companion today!

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