Capture every customer conversation with secure AI call recording software designed for modern business communication. Store, access and manage call recordings more efficiently while keeping teams aligned across support, sales and outbound operations.
Capture both sides of customer conversations separately for clearer playback, better analysis and improved quality assurance across sales and support teams.
Protect sensitive customer conversations with encrypted AI call recording storage designed for secure access, retention control and business compliance.
Listen to recordings directly from the Pronnel dashboard or securely download conversations for training, audits and internal review workflows.
Convert AI call recordings into searchable transcripts for quality assurance, training and conversation analysis.
Keep conversation context connected during AI to human call transfers with linked recordings and shared interaction history.
Connect AI call recording workflows with CRM systems, reporting tools and customer communication platforms automatically.
Yes. AI call recording software captures both sides of conversations separately for clearer playback, analysis and quality monitoring.
Recordings are encrypted during storage and transfer with protected access controls, retention management and secure sharing options.
Yes. Teams can search, review, download and manage AI call recordings directly from one connected communication workspace.
Yes. Pair with Accurate Transcription to redact sensitive data in transcripts and exports.
Sales & Marketing Manager in United Arab Emirates
A positive experience. Very feature rich. Very adaptable and configurable. You won't feel "nickle-and-dimed" from the product as pretty much everything is included.
Business Development Head in United Arab Emirates
Love the user interface and the straightforward navigation. Tailoring the CRM was effortless, thanks to the amazing customization options.
Executive Assistant in India
Ease of use and efficiency with which I could see which all tasks have been done and what is yet to do