Capture both sides of every conversation with secure storage, granular access, and compliance controls.
Capture caller and agent/AI channels for clearer analysis and QA.
Calls are securely encrypted and stored.
Listen to recordings directly from the Pronnel dashboard, or download them for offline use.
Yes. We capture both sides where supported, enabling clearer analysis and diarization.
We encrypt in transit and at rest, support signed URLs, role‑based access, and retention policies.
Yes. Configure retention by campaign, country, or account per compliance.
Yes. Pair with Accurate Transcription to redact sensitive data in transcripts and exports.

Sales & Marketing Manager in United Arab Emirates
A positive experience. Very feature rich. Very adaptable and configurable. You won't feel "nickle-and-dimed" from the product as pretty much everything is included.

Business Development Head in United Arab Emirates
Love the user interface and the straightforward navigation. Tailoring the CRM was effortless, thanks to the amazing customization options.

Executive Assistant in India
Ease of use and efficiency with which I could see which all tasks have been done and what is yet to do