AI Calling - Outbound & Inbound Calls

Sales Outreach

Qualify leads, book meetings, and capture intent automatically.

Reminders & Follow‑ups

Reduce no‑shows with smart sequences and retries.

24/7 Inbound

Answer FAQs, authenticate, and escalate when needed.

How It Works

Outbound call management and campaign automation.

Automated Outreach

Campaign Setup

Create targeted campaigns for sales, follow-ups, and reminders.

Call Scheduling

Set optimal calling times and frequency for maximum engagement.

Lead Qualification

Automatically qualify leads and route qualified prospects to sales teams.

Unified Call Engine

Define Goals

Choose qualification, booking, support, or collections.

Configure Flows

Design prompts, branching, retries, and handoffs.

Launch & Monitor

Track outcomes, transcripts, and conversions in real time.

Call engine for outbound, reminders and inbound routing.

Performance Tracking

Real-time Metrics

Track call volume, success rates, and conversion metrics live.

Call Transcripts

Access detailed transcripts for analysis and quality improvement.

Performance Insights

Analyze patterns to optimize scripts and improve conversion rates.

Intelligent Call Routing

Call Classification

Automatically categorize incoming calls by intent and urgency.

Queue Management

Route calls to the appropriate agents based on skills and availability.

Customer Recognition

Identify returning customers and personalize interactions.

Pronnel's solves multiple problems.

Build complete journeys—from outreach to support—on one stack.

Multi-Language Support

Serve audiences globally with localized flows.

1000+ Voice Options

Use different tones for sales, service, and collections.

SIP & Twilio Integration

Run at scale using your existing telephony.

Voice Plans

Pick the tier that fits each journey stage.

Accurate Transcription

Analyze calls and optimize scripts with data.

Pronnel Integration

Sync call outcomes to CRM for one source of truth.

FAQs: We have answers to your Questions

Can I run outbound campaigns and handle inbound calls together?

Yes. The same AI stack powers both use cases with shared analytics and transcripts.

What are common outbound use cases?

Lead qualification, appointment booking, payment reminders, renewals, and re‑engagement.

How does inbound work?

AI answers FAQs, authenticates callers if needed, and escalates to agents for complex issues.

Can I automate follow‑ups?

Yes. Configure sequences and retries to minimize no‑shows and increase conversions.

What Our Clients Say

Faisal

Business Development Head in United Arab Emirates

Love the user interface and the straightforward navigation. Tailoring the CRM was effortless, thanks to the amazing customization options.

Anirban

Director/ Partner in United Arab Emirates

This application can do anything and everything based on your requirements, any modifications can be done based on your requirements.

Serah

Executive Assistant in India

Ease of use and efficiency with which I could see which all tasks have been done and what is yet to do

Outbound + Inbound, Covered

Sales Outreach

Reminders & Follow‑ups

24/7 Inbound

One AI stack to power outreach, reminders, and inbound CX.

How It Works

Automated Outreach

Campaign Setup

Call Scheduling

Lead Qualification

Unified Call Engine

Define Goals

Configure Flows

Launch & Monitor

Performance Tracking

Real-time Metrics

Call Transcripts

Performance Insights

Intelligent Call Routing

Call Classification

Queue Management

Customer Recognition

Automate more, escalate smarter.

Best with these capabilities.

Multi‑Language

Human Transfers

Accurate Transcription

Pronnel's solves multiple problems.

Build complete journeys—from outreach to support—on one stack.

Multi-Language Support

1000+ Voice Options

SIP & Twilio Integration

Voice Plans

Accurate Transcription

Pronnel Integration

FAQs: We have answers to your Questions

Can I run outbound campaigns and handle inbound calls together?

What are common outbound use cases?

How does inbound work?

Can I automate follow‑ups?

What Our Clients Say

Faisal

Anirban

Serah

Pronnel's keeps you on track

Get your personal work companion today!