Maqsam + Pronnel: Faster Go‑Live

Bring your Maqsam setup and deploy AI Calling with secure SIP, smart routing, and unified analytics.

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Maqsam AI Calling integration with Pronnel.

Restricted call timing

Configure call timing and restrictions.

Multiple campaign support

Support multiple campaigns.Agent can switch between campaigns seamlessly.

Unified Analytics

Track outcomes, transcripts in one place.

How It Works

Connect Maqsam SIP, configure flows, go live.

Connect, Configure, Launch

Connect SIP

Add Maqsam SIP credentials and verify routing.

Design Flows

Create routing, transfers, and voicemail detection.

Go Live

Start campaigns; monitor outcomes and QA.

Analytics

Analyze Outcomes

Analyze outcomes,data and performance.

Total Call Analysis

Total call analysis with transcripts and outcomes.

Transfers, voices, and analytics for Maqsam deployments.

FAQs: We have answers to your Questions

How do we connect Maqsam?

Use SIP credentials in Pronnel. Configure routes and test calls before go‑live.

Is recording and transcription supported?

Yes. Enable recording and attach transcripts for QA and audits.

Can we blend AI with live agents?

Yes. Use human transfers with context, plus call back and scheduling.

Where do analytics live?

In Pronnel—see outcomes, QA scores, and searchable transcripts.

What Our Clients Say

Ross

Sales & Marketing Manager in United Arab Emirates

A positive experience. Very feature rich. Very adaptable and configurable. You won't feel "nickle-and-dimed" from the product as pretty much everything is included.

Faisal

Business Development Head in United Arab Emirates

Love the user interface and the straightforward navigation. Tailoring the CRM was effortless, thanks to the amazing customization options.

Serah

Executive Assistant in India

Ease of use and efficiency with which I could see which all tasks have been done and what is yet to do