On‑Brand Answers, Every Time

Plug your KB into calls to give precise, policy‑aware responses with citations and safeguards.

Knowledge base grounding for AI Calling.
(4.8) Review Score 4.8
(4.8) Review Score 4.8
(4.8) Review Score 4.8
KB ingestion pipeline.

Smarter, More Accurate Responses

Upload documents, FAQs, and structured data to create your knowledge base.

Answer with citations.

Efficient workflow

Makes works easier instead of adding multiple prompts.

Safeguard and fallback controls.

Support consistency

Ensures consistent responses across all calls.It ensures that answers remain uniform across all customer touchpoints.

RAG pipeline connecting KB to AI calls.

Ground every response in your latest, approved knowledge.

How It Works

Upload documents or add website links to build knowledge base.

Upload Documents or Website Links

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Document Upload

Upload PDFs, Word docs, text files, and other documents directly to your knowledge base.
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Website Integration

Add website URLs and links to automatically pull content from your online resources.
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Multiple Formats

Support for various file formats including PDF, DOC, TXT, CSV, and structured data files.

Website Crawling & URL Patterns

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Custom URL Pattern

Define specific URL patterns to crawl only relevant pages from your website.
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Crawl All Pages

Option to crawl entire website or specific sections based on your requirements.
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Smart Content Extraction

Automatically extract and process content from web pages, filtering out navigation and ads.
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Scheduled Updates

Set up automatic crawling schedules to keep your knowledge base updated with latest content.
Crawl website pages with custom URL patterns or all pages.

Reduce escalations; improve accuracy.

Best with.

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Accurate Transcription

Search transcripts for gaps and new FAQs to add.

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Human Transfers

Deflect low‑confidence answers to agents with context.

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Integration

Sync outcomes and feedback to CRM to improve docs.

FAQs: We have answers to your Questions

What formats can be ingested?

Web pages, PDFs, CSV, and structured data with scheduled refresh options.

Can we control what AI can cite?

Yes. Scope sources per campaign; require citations for regulated answers.

How do you handle low confidence?

Use safeguards to ask clarifying questions or transfer to a human.

Is the KB searchable?

Yes. Teams can search usage, gaps, and feedback to improve content.

What Our Clients Say

Happy Client Review Faisal
Faisal

Business Development Head in United Arab Emirates

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Love the user interface and the straightforward navigation. Tailoring the CRM was effortless, thanks to the amazing customization options.

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Happy Client Review Anirban
Anirban

Director/ Partner in United Arab Emirates

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This application can do anything and everything based on your requirements, any modifications can be done based on your requirements.

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Happy Client Review Serah
Serah

Executive Assistant in India

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Ease of use and efficiency with which I could see which all tasks have been done and what is yet to do

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