CRM Email Integration

Connect and Manage Emails Directly in CRM

Email integration of Gmail, Outlook, Zoho Mail, Rocket Mail, and IONOS with CRM for efficient data management.
(4.8) Review Score 4.8
(4.8) Review Score 4.8
(4.8) Review Score 4.8
Email integration across platforms to streamline and enhance communication management in CRM.

Universal Integration

Connect with Gmail, Outlook, Rediffmail, Zoho Mail, Fast Mail and more via IMAP/SMTP.

Custom email templates for maintaining consistent professional communication standards.

Template Customization

Create and use professional templates to enhance client communications.

Automated email sequences ensure efficient and consistent customer engagement in CRM.

Email Sequences

Streamline engagement with automated email sequences for efficiency.

Enhance sales performance with integrated email for efficient and effective communication in CRM.

Elevate your sales team's performance by seamlessly integrating email into your CRM system. Give them the gift of time saved from manual updates, letting them focus on what they do best – nurturing leads and closing deals. See their excitement and boosted productivity as they feel supported and empowered to excel.

How It Works

Integrate and set up email within CRM to streamline communication and improve efficiency.

Integrate Email in Less Than 30 seconds

Untitled-1

Effortless Setup

Input your username, password, iMAP, and SMTP details for a quick start.
Untitled-1

Stay Updated

Receive real-time updates and all conversations are also backed up in your mailbox.
Untitled-1

Personalized Signatures

Customize signatures to reflect your company's brand, communication standards, and compliance policies.
Untitled-1

Universal Compatibility

Seamlessly integrate with Gmail, MS Outlook, Zoho Mail, Rediffmail, IONOS, and other leading email service providers.

Email Templates

Untitled-1

Streamlined Communication

Accelerate team productivity with pre-designed Email Templates for standard responses.
Untitled-1

Personalization at Scale

Effortlessly personalize communications by auto-inserting recipient names, product details, and more.
Untitled-1

Standardization for Professionalism

Ensure consistency and professionalism across communications for an enhanced customer experience.
Untitled-1

Efficient Follow-up

Reduce response times for follow-up emails, improving engagement and client satisfaction.
Untitled-1

Consistent Branding

Maintain brand consistency across communications with professionally designed email templates.
Save time by deploying email templates for standard replies. Customizable with personalized fields.
Create Service Desk tickets or leads in the Sales Funnel directly from received emails.

Lead Generation/ Complaint

Untitled-1

Automated Ticket Creation

Instantly generate tickets in your Sales Funnel or Service Desk based on received emails.
Untitled-1

Auto-reply Functionality

Efficiently acknowledge and follow up on emails with automated replies.
Untitled-1

Task Assignment Automation

Automatically assign tasks to designated individuals for swift action.
Untitled-1

Contact Mapping and Creation

Effortlessly map and link tickets to existing contacts or create new ones automatically.

Seamless Email Thread Integration

Untitled-1

Automated Connection

Replies with Pronnel's BCC address connect email threads to CRM contacts.
Untitled-1

Contact Mapping

Emails linked to CRM contacts based on matching email addresses.
Untitled-1

Dynamic Contact Creation

New contacts auto-generated in CRM for unmatched email recipients.
Untitled-1

Enhanced Collaboration

Team visibility into client interactions fosters collaboration and decision-making.
Untitled-1

Communication Transparency

Even client-initiated emails are captured, ensuring comprehensive communication history.
Efficiently integrate email threads into CRM for enhanced collaboration and communication transparency.
Automated email sequences enhance engagement and ensure consistent communication.

Incorporate Email Sequences

Untitled-1

Automated Client Follow-up

Eliminate the tedium of individually following up with clients by automating the process.
Untitled-1

Lead Nurturing Automation

Automatically nurture lukewarm leads until they mature into prospects.
Untitled-1

Follow-up Timing and Actions

Send follow-ups based on timing or actions taken by the recipient for personalized engagement.
Untitled-1

Segmentation Strategy

Develop a segmentation strategy to tailor email sequences for different audience segments.

Send Individualized Feedback Requests

Untitled-1

Effortless Feedback Requests

Send feedback requests with a simple click of a button for streamlined communication.
Untitled-1

Automatic Mapping

Set up automatic hidden fields to seamlessly map reviews to client contacts for accurate tracking.
Untitled-1

Prevent Missed Requests

Avoid missed feedback opportunities by automating the process of sending requests.
Untitled-1

Accelerated Decision-making

Speed up decision-making processes with automated workflows for feedback collection.
Efficient feedback collection to enhance customer engagement and satisfaction.

Email Integration will boost your Sales and Service Desk's Performance

When you combine this feature with everything else Pronnel CRM has to offer, get ready for a revolution in how your sales team operates. Get excited, because big things are coming your way!

See All Features

Sales & Marketing Automation

ustomer Journeys | Free your team's time by Automating your process

Round Arrow Right Streamline Icon: https://streamlinehq.com

Universal Inbox

Get all your Customer Communication in One Place.

Round Arrow Right Streamline Icon: https://streamlinehq.com

Contact Management

Centralize and Enhance Your Customer Interactions

Round Arrow Right Streamline Icon: https://streamlinehq.com

Customizable Workflows

Configure Your Pipeline to Match Your Team’s Unique Workflow

Round Arrow Right Streamline Icon: https://streamlinehq.com

Activity Tracking

Capture, Track, and Analyze All Interactions Seamlessly

Round Arrow Right Streamline Icon: https://streamlinehq.com

Configurable Items

Customize tasks, contacts, leads, and more with Pronnel's versatile item configuration.

Round Arrow Right Streamline Icon: https://streamlinehq.com

Email Integration really helps to up your game

It is an important feature in these Suites

See Solutions
Machine Learning Streamline Icon: https://streamlinehq.com

Sales Pipleines

All Sales Pipelines come with Email Integration features. just add individual emails, build your organizational templates and you are ready to start

Machine Learning Streamline Icon: https://streamlinehq.com

Customer Service Desk

All Service Desk pipelines are built keeping email integration in mind. Just add in idnividual emails and you are ready to go.

Machine Learning Streamline Icon: https://streamlinehq.com

Tracking Reviews

Whether post-Complaint or as part of regular NPS, send individualized emails to clients and track their responses through hidden fields

FAQs: We have answers to your Questions

Absolutely! Email Integration is a complimentary feature included in our BASIC, STANDARD, and PREMIUM plans, offering you seamless communication management. Regrettably, at present, email integration is not available with our FREE Plan.

Absolutely! With our email integration feature, you can seamlessly incorporate common email IDs like sales@mycompany.com into your communication workflow. But here's where the real magic happens: incoming messages sent to this address automatically trigger ticket creation within your Sales Pipeline or Service Desk. From there, you're in control: let team members self-assign leads, manually allocate them, or set up automation rules based on workload or random assignment. The power is in your hands to streamline and optimize your processes like never before.
Now, let's talk about replies. In Pronnel, we've structured things so that replies must come from individual email IDs. While this might seem like a small detail, it's a crucial security feature for compliance and transparency. Here's how it works: imagine your sales@mycompany.com receives an inquiry from a potential client. Multiple team members have access to this email, but when it's time to reply, each response must come from the individual's official email ID. This ensures accountability and clarity, especially when multiple team members are involved.
For example, let's say John and Sarah are both part of the sales team and have access to the sales@mycompany.com inbox. When a client inquiry comes in, John responds using his official email ID, john@mycompany.com. Later, the client replies with additional questions, and Sarah handles the response using her official email ID, sarah@mycompany.com. This way, every communication is tied to the individual responsible, enhancing security and accountability within your team.
Plus, anyone with access to the board and the ticket can view the entire email conversation, adding transparency and ensuring everyone stays in the loop. And if necessary, team members can reply directly from Pronnel, with their personal email ID clearly stamped for clarity. With Pronnel, you get the best of both worlds: streamlined communication and robust security features to protect your business and your clients.

Great question! We've got you covered with a variety of tutorials on email integration. Whether you're using MS Outlook, Zoho Mail, Rediffmail, Fastmail, or want to dive into the world of SMTP/IMAP, you'll find step-by-step guides on our tutorials page. Simply head over there and start integrating like a pro!

If the email recipient is not already in your CRM contact board, Pronnel CRM automatically creates a new contact and associates the email thread with that contact. This ensures that no communication is missed, even if the recipient is a new contact.

Yes, you can still capture email conversations in Pronnel CRM even if the email was initiated by the client or sent to individual team members without using Pronnel's BCC address. This ensures comprehensive visibility into all client interactions.

No, there is no manual effort required. Simply reply to emails with Pronnel's designated BCC address, and the integration process is automated, saving you time and ensuring accuracy in your CRM records.

Yes, Pronnel CRM allows users to personalize email templates by inserting dynamic fields such as recipient names, product details, or custom fields. This enables users to add a personalized touch to their communications while still benefiting from the efficiency of using templates.

What Our Clients Say

Happy Client Review Ross
Ross

Sales & Marketing Manager in United Arab Emirates

Quote Left Streamline Icon: https://streamlinehq.com

A positive experience. Very feature rich. Very adaptable and configurable. You won't feel "nickle-and-dimed" from the product as pretty much everything is included.

Quote Right Streamline Icon: https://streamlinehq.com
Happy Client Review Faisal
Faisal

Business Development Head in United Arab Emirates

Quote Left Streamline Icon: https://streamlinehq.com

Love the user interface and the straightforward navigation. Tailoring the CRM was effortless, thanks to the amazing customization options.

Quote Right Streamline Icon: https://streamlinehq.com
Happy Client Review Anirban
Anirban

Director/ Partner in United Arab Emirates

Quote Left Streamline Icon: https://streamlinehq.com

This application can do anything and everything based on your requirements, any modifications can be done based on your requirements.

Quote Right Streamline Icon: https://streamlinehq.com

Pronnel's keeps you on track

Get your personal work companion today!

Get Started Book A Demo See Pricing