Omnichannel Lead Generation. Simplified.
Integrate Leads from WhatsApp, Telegram, Viber, Gmail, Outlook, Webforms, Ads, Phone, and More.
Integrate Leads from WhatsApp, Telegram, Viber, Gmail, Outlook, Webforms, Ads, Phone, and More.
Easily connect your lead sources such as WhatsApp, Telegram, Viber, Gmail, Outlook, web forms, ads, phone, and third-party software.
Manage and track all your leads from a single, unified dashboard, providing real-time insights and updates to streamline your workflow.
Utilize automation to categorize, allocate, and score leads, ensuring efficient follow-up and prioritization of high-potential leads.
Empower your marketing team with seamless lead integration and real-time tracking, enabling more effective and data-driven campaigns
Streamline your sales process with a unified platform for lead management, helping prioritize high-potential leads and improve conversion rates
Enhance customer satisfaction and retention by centralizing customer interactions and gaining actionable insights to better address their needs.
Collecting leads is just the start. Pronnel's Sales Process solution gives you a ready-made flexible pipeline with built-in automation for lead allocation, communication tools, approvals, timelines, and escalations.
Not all leads are created equal. Use Pronnel's Lead Scoring solution to differentiate between Marketing Qualified Leads (MQL) and Sales Qualified Leads (SQL).
Nurture MQLs with automated personalized targeted email and chat sequences. Incorporate feedback signals to update lead scores.
Reduce headcount and improve Service Levels for the Customer Service and Sales team by deploying an omnichannel Chatbot across Web Chat, Social media platforms, Google Chat, Instant messengers like WhatsApp, VIBER, Telegram, Line
Professional services companies, like tax accounting and business services, need effective complaint management to maintain client trust.
Software product companies require robust complaint management to handle high volumes of customer issues.
IT service companies need efficient complaint management to maintain service quality and client relationships.
Let's first understand the terms better so that we can better understand the differences.Give an example of how having an Omnichannel CRM is better than using multiple channels to serve a customer?Multichannel and Omnichannel CRMs both utilize multiple channels to engage customers. However, in a multichannel system, channels like TV, print, and digital operate independently without integration. Omnichannel integrates these channels to offer a seamless and personalized customer experience. In Pronnel, all channels a customer interacts with are identified, enabling sales and service teams to access full customer history for personalized service. For instance, Pronnel prevents faux pas like customers having to repeat issues, enhancing customer satisfaction through tailored interactions.
Webforms, Google Ads, LinkedIn Ads, Facebook and Instagram (both Ads and Chats), messaging services like WhatsApp, Telegram, Viber, Line, etc. Besides this, you can integrate emails into the system. Pronnel is also integrated with platforms like 99Acres.com, Housing.com, Magic Bricks, Just Dial, and Sulekha.
Pronnel is regularly expanding the platforms from which leads come. If you find a missing platform, there are two ways to integrate those leads:
Use a connection service like Zapier, Pabbly, Make, or Integrately (you can refer to our tutorial here).
Connect with the Pronnel Sales Team with a request.
YEs, Web IVR integration is available in Pronnel, We offer Inbound and outbound both IVR options.
Yes, Pronnel Captures, Inbound and outbound calls, it records time, duration and recording of the call in the Contact card automatically. Apart from that, If a new client calls on your cellphone and you have the Pronnel App (iOS or Android) installed, you can easily create a contact with the touch of a button. If the same client calls you back again (or gives you a missed call), the system will log the call as an activity against the Contact Card.
If you have the Pronnel CRM Extension installed in your Chrome browser, while browsing LinkedIn for prospects for Business Development, you can point at a contact and click. The CRM will automatically extract the name, contact information, organization, and designation and create a Contact in Pronnel.
Sales & Marketing Manager in United Arab Emirates
A positive experience. Very feature rich. Very adaptable and configurable. You won't feel "nickle-and-dimed" from the product as pretty much everything is included.
Director/ Partner in United Arab Emirates
This application can do anything and everything based on your requirements, any modifications can be done based on your requirements.
Executive Assistant in India
Ease of use and efficiency with which I could see which all tasks have been done and what is yet to do
