Customizable Workflows

ANS: You can build as many pipelines as you want in Pronnel. There are no limits to the number of pipelines allowed

Dealing with customer complaints scattered across various channels can be overwhelming. But fear not, Pronnel has your back!

Imagine this: a customer fills out an inquiry form to voice their concern. Instead of manually creating a separate ticket and transferring it to the service desk, Pronnel's templates offer a seamless solution. With just a click of a button, you can effortlessly transfer the ticket along with all relevant details—case history, contact information, and comments—directly to the customer service team.

But wait, there's more! Whether you're managing multiple pipelines or specialized teams serving different product lines, Pronnel's automation capabilities ensure smooth lead transfers between them. And if that's not enough, unleash the power of Pronnel Chatbot to automatically segment leads, saving your team valuable time and effort.

Say goodbye to busywork and hello to productivity with Pronnel. Let's make your workflow smarter and your team happier.

We're all about making things easy for you here at Pronnel. While our platform is designed to be super user-friendly, we totally get that customizing pipelines might not be everyone's cup of tea.

But fear not! If you find yourself needing a helping hand, our awesome Customer Support Team is just a chat away. We're here to walk you through the process, answer any questions, and make sure you feel confident every step of the way.

And hey, if you'd rather sit back and let us take care of the customization for you, we're more than happy to do that too! Just let us know what you need, and we'll provide you with a friendly estimate of the time and investment involved.

At Pronnel, your satisfaction is our top priority. So whether you're diving into customization yourself or letting us handle it, rest assured, we've got your back and we're here to make your experience as smooth and enjoyable as possible!

Absolutely! Pronnel's "Restrictive View" feature is tailored just for that. Picture this: each sales team member has their own dedicated space where they can see only the leads assigned to them—no peeking into others' work. But here's the kicker: their senior, and even their senior's senior, can still have full visibility into all leads.

Now, let's talk benefits. In competitive sectors like real estate or personal finance, where commissions are on the line, this feature is a game-changer. Here's why:

Increased Focus: Team members can concentrate solely on their own leads without distractions, boosting productivity and closing rates.

Enhanced Collaboration: With seniors having access to all leads, they can provide valuable guidance and support to their team members, fostering a collaborative environment and ensuring no opportunity falls through the cracks.

So, wave goodbye to worries about lead visibility and hello to streamlined teamwork and increased success with Pronnel's "Restrictive View" feature. Let's elevate your sales game together!

With Pronnel, setting different reminders and deadlines at different stages is a breeze. Our user-friendly platform allows admins to customize reminders and deadlines with just a few clicks, tailoring them to match the specific needs of each stage in your process

Now, let's talk benefits. Picture this: in competitive markets where every lead counts, being able to respond promptly can make all the difference. By setting reminders and deadlines at different stages, you ensure that no lead gets left behind. For example, imagine a potential customer reaches out with a query. By responding promptly, you not only demonstrate excellent customer service but also increase your chances of closing the sale before your competitors even have a chance to respond.

So, whether it's following up on leads or meeting project milestones, Pronnel's customizable reminders and deadlines help you stay on top of your game. Ready to take control of your workflow? Head over to our tutorial section for step-by-step instructions on how to get started!

Absolutely! Pronnel comes equipped with comprehensive analytics and reporting tools that provide deep insights into your workflows' performance. Track metrics like completion times, success rates, and team productivity to continually refine and optimize your processes.

Definitely. Pronnel makes it easy to import data from your existing tools directly into your new workflows. Our platform supports various data formats, allowing you to migrate your information smoothly and without losing any critical data.

Yes, Pronnel is built to scale with your business. Our platform can handle high-volume workflows with ease, making it suitable for both small businesses and large enterprises. Whether you're processing hundreds or thousands of transactions, Pronnel ensures smooth and efficient workflow management.