Issue and Bug Tracking is the systematic process of identifying, documenting, prioritizing, assigning, and resolving defects in a product.
Pronnel Teams centralizes this process by treating bugs as a specific type of ticket within a unified platform, integrating them directly into the Agile workflow.
Define specific flows for bug tickets (e.g., New → Triaged → In Progress → Ready for QA → Closed), ensuring tickets cannot skip critical steps and ownership is clear at each stage.
Link tickets as "Blocked by" or "Blocking" others so teams can manage bug fixes that rely on other work and prevent deploying Stories with unresolved Issues.
Manage bug tickets alongside feature Stories within Sprints so Team Leads can allocate capacity, run bug-fix sprints, and ensure critical Issues are addressed first.
Log detailed bug reports with context, attachments, and reproduction steps while tracking issues through verification and closure.
Work with clear, prioritized bug tickets, view dependencies, and track progress using activity logs and linked updates.
Monitor issue flow, identify blockers, and prioritize critical bugs using real-time dashboards and dependency views.
Log, prioritize, and resolve issues and bugs efficiently while tracking status and accountability.
Manage epics, stories, tasks, and related issues in a single view for better structure and traceability.
Plan, visualize, and align work across timelines to ensure teams stay focused on priorities and long-term goals.
Collaborate directly on tasks with comments, shared files, and updates in one unified workspace.
Standardize how Issues are captured, logged, and prioritized so teams always start from complete and actionable reports.
Connect development Activities and commits to tickets while QA verifies fixes through controlled workflows.
Use dashboards and reports to review closed Issues, measure time-to-resolution, and refine your process.
Dependencies are tracked using "Blocked by" and "Blocking" links on the ticket detail view. These are visualized in lists, boards, and Gantt View so teams can see execution order and avoid starting work that is blocked.
Yes. Using Sprint Management, Team Leads can allocate a dedicated bug-fix sprint or reserve a percentage of sprint capacity for Issues within regular feature sprints.
Severity reflects how bad the bug’s impact is (for example, Critical versus Minor). Priority reflects how urgently it must be fixed (for example, High versus Low), typically set by the Team Lead based on business needs.
Pronnel tracks issues from creation to resolution using configurable statuses, activity logs, and audit trails, giving full visibility into every stage of the issue lifecycle.
Yes. Bugs and issues can be linked to related epics, stories, or tasks, helping teams understand impact, root cause, and dependencies.
Pronnel allows teams to prioritize bugs using priority, due dates, and custom fields, ensuring critical issues are addressed first.
Absolutely. Teams can comment, attach files, tag members, and track updates directly within the issue to collaborate efficiently.
Yes. Dashboards and reports highlight open, overdue, and recurring issues, helping teams identify patterns and prevent repeat problems.
Yes. Pronnel supports tracking product bugs as well as internal operational issues, making it suitable for a wide range of team needs.
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Ease of use and efficiency with which I could see which all tasks have been done and what is yet to do