Automate drip campaigns that deliver updates, reminders, and follow-ups via WhatsApp, email, or calls. Each step adapts to customer behavior—whether they opened, replied, or didn’t engage—so you always send the right message at the right time.
Each step adapts to customer actions. Whether they open, reply, ignore, or don’t engage for days, triggers fire intelligently to guide the next action.
Turn every update—new releases, reminders, promotions, follow-ups—into automated workflows that nurture leads and customers without manual effort.
Create drip sequences that reach customers through WhatsApp, email and calls etc—automatically and at the perfect time.
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Convert cold leads into warm opportunities with welcome sequences and product education drips across email and WhatsApp.
Set up multi-touch follow-up sequences for SDRs and AEs so meetings and demos happen on time without manual chasing.
Win back inactive users and lost leads with targeted re-engagement campaigns based on inactivity windows and non-opens.
A drip campaign in Pronnel is a sequence of pre-planned steps—such as emails, WhatsApp messages, tasks, AI-calls or list updates—that are triggered over time or based on behaviour. You decide the starting list or trigger, define delays, and configure branches for opens, clicks, replies, and non-opens so every contact automatically moves to the right next step.
Pronnel tracks events such as email opens, email replied, and WhatsApp message responses. Inside a sequence, you can define IF-THEN rules like:
• IF contact opens the email within 48 hours → THEN send a follow-up offer email or move them to a “Warm Lead” list.
• IF contact replied to the email or WhatsApp message → THEN trigger a product-specific micro-sequence or assign to a sales rep.
• IF contact does not open → THEN resend with a new subject line or switch the channel to WhatsApp.
This way, every branch of the journey reacts to real behaviour instead of one-size-fits-all blasts.
Yes. You can mix channels within a single sequence. For example, you can first send an email announcing a new launch, wait 2 days, and then:
• If the email is opened but no reply → send a WhatsApp reminder with a shorter pitch.
• If the email is not opened → send a WhatsApp message with a simple “Hey, did you see this?” and a link.
• If the lead replies on any channel → automatically stop further promotional messages and create a task for the account owner to follow up personally.
Start by defining who should enter the sequence—e.g., a Dynamic List of “All users who signed up in the last 30 days” or a Static List you upload for a particular campaign. Then design the steps: day 0 announcement, day 2 reminder, day 5 last call, etc. At each step, use conditions to branch based on open/click/reply/non-open behaviour. Once activated, Pronnel automatically adds eligible contacts, moves them between steps, and stops the journey for those who convert or unsubscribe.
Sales & Marketing Manager in United Arab Emirates
A positive experience. Very feature rich. Very adaptable and configurable. You won't feel "nickle-and-dimed" from the product as pretty much everything is included.
Business Development Head in United Arab Emirates
Love the user interface and the straightforward navigation. Tailoring the CRM was effortless, thanks to the amazing customization options.
Executive Assistant in India
Ease of use and efficiency with which I could see which all tasks have been done and what is yet to do