Whether you're a fan of it or not, email remains the central hub for online communication, as a vital link between you, your customers, partners, and the broader audience. While email is likely to endure, it's undeniable that reading and responding to emails consumes a considerable chunk of our time, impacting productivity.
Pronnel's Email feature provides a solution by seamlessly integrating your email communication into the Pronnel platform. This integration allows you to manage your conversations with your ongoing work, constantly eliminating the need to switch tabs for a more streamlined experience.

Setting Up IMAP with Rediffmail from User Settings:

Access User Settings:
- Click on your account avatar in the top-right corner of Pronnel.
- Select "Edit User Settings."
Navigate to Email Settings:

From the sidebar, click on "Email Settings."
Choose IMAP & SMTP Option:

Click on the "IMAP & SMTP" option.
Enter Connection Details:

In the dialog box, provide the following details:
- User Name: Your Rediffmail email address.
- Password: Your Rediffmail password.
- SMTP Server Name: smtp.rediffmailpro.com
- SMTP Port: 465
- SMTP Server Name: imap.rediffmailpro.com
- IMAP Port: 993
Save Configuration:

Click "Save" to complete the email integration.

Setting Up IMAP with Rediffmail from the Pronnel Board:

Ensure Prerequisites:

Confirm that you have a CRM board with a connected contact board and Email Integration enabled in the board settings.
Access Board Settings:

Go to board settings and click on the "Email" option.
Connect Email and Choose IMAP & SMTP:

Scroll down to the email connection settings and select "IMAP & SMTP."
Follow Steps 5 and 6:

Enter the exact details as mentioned in steps 4 and 5 from the User Settings section.

Utilizing Email Integration in Pronnel:

Once the email integration is complete, Pronnel allows you to:

Send and receive emails directly from the item.
Add a communication view to consolidate all email communications.
Efficiently manage emails alongside your work without switching tabs.

Send and receive emails directly from the item.

Conclusion:

Following this tutorial, you can seamlessly integrate Rediffmail with Pronnel using IMAP, enhancing your email management capabilities. This streamlined approach lets you stay productive and organized, bringing your email communication and work together in one platform.

Frequently Asked Questions (FAQ) for Setting Up IMAP with Rediffmail in Pronnel:

Why should I integrate my Rediffmail with Pronnel?

Pronnel is a versatile platform that helps you streamline your work by integrating email communication. By linking Rediffmail with Pronnel using IMAP, you can manage your emails seamlessly alongside your Contacts and Leads, eliminating the need to switch between tabs.

Which email providers does Pronnel support for integration?

Pronnel currently supports Outlook, Gmail, and IMAP/SMTP connections. This tutorial focuses on setting up IMAP with Rediffmail.

How do I access User Settings in Pronnel to set up IMAP with Rediffmail?

Click on your account avatar in the top-right corner, then select "Edit User Settings." From the sidebar, navigate to "Email Settings" and choose the "IMAP & SMTP" option.

What are the prerequisites for setting up IMAP with Rediffmail from the Pronnel Board?

Ensure you have a CRM board with a connected contact board and Email Integration enabled in the board settings.

Can I set up IMAP with Rediffmail directly from the Pronnel Board?

Yes, you can. Go to board settings, click the "Email" option, scroll down to connect email, and select the "IMAP & SMTP" option.

What details must I enter during setup in the SMTP/IMAP connection dialogue box?

Enter your Rediffmail email address as the User Name, your Rediffmail password, and your SMTP Server Name as smtp.zoho.in, SMTP Port as 465, IMAP Server Name as imap.zoho.in, and IMAP Port as 993.