Understanding TimeTracker, Work Schedule, Workload, and Timesheet in Pronnel CRM

In Pronnel CRM, managing time and effort is crucial for productive and efficient task execution. This tutorial explains how you can use TimeTracker, Work Schedule, Workload, and Timesheet to monitor, plan, and optimize how your team spends time on tasks.

TimeTracker

TimeTracker is a predefined attribute in Pronnel that helps track how much time is spent on tasks or leads. It’s useful for understanding actual effort versus estimated effort and optimizing project planning.

  1. Accessing TimeTracker

    Navigate to Settings → Attributes → Predefined Fields → TimeTracker.
    Access TimeTracker
    Access TimeTracker
  2. Configuration Options

    You can configure the TimeTracker field as:
    • Unique: Only one TimeTracker allowed per board. Ideal for a simple setup.
    • Non-Unique: Multiple TimeTrackers allowed on the same board. Use this if multiple time logs are needed on one task.
    TimeTracker Configuration
  3. Logging Time

    There are two ways to log time using TimeTracker:
    • Live Tracking: Start the timer when you begin work and stop it when done.
    • Manual Logging: Add past logs manually by selecting the date and duration.
    Logging Time in TimeTracker
  4. Effort Tracking

    Every TimeTracker has two key fields:
    • Estimated Effort: How much time is expected for the task.
    • Consumed Effort: The actual time logged.
    This allows users to compare planned vs. actual work time.
    Estimated and Consumed Effort
  5. Customizing the View


    You can select how TimeTracker appears inside the lead view:
    • Only Estimated Effort
    • Only Consumed Effort
    • Both, along with a visual progress bar showing how much of the estimated time has been used
    This makes it easier for teams to understand the task’s progress visually.
    TimeTracker View with Progress Bar

Work Schedule

Work Schedule in Pronnel defines when a user is expected to work. It helps in tracking effort accurately and ensures that time is logged based on a user's availability. Whether your team works 5 days a week or has rotational shifts, Work Schedules make it easy to manage.

  1. What is a Work Schedule?

    Work Schedules define the user's availability including:

    • Working days
    • Working hours
    • Holidays
    • Half-days
    • Overtime
    Edit User - Work Schedule
  2. Accessing Work Schedule

    You can manage Work Schedules by going to:

    Edit User → Work Schedule

    Edit User - Work Schedule
  3. Creating and Managing Multiple Schedules

    If you are an admin Pronnel allows you to:

    • Create multiple Work Schedules for different roles, shifts, or locations.
    • Assign a specific schedule to each user.
    • Select one schedule as the default for new users.
    Create and Assign Work Schedule
  4. Adding Schedule Exceptions

    Pronnel allows for special recurring exceptions such as:

    • Making every 2nd Saturday a working day or a holiday
    • Customizing availability for specific weeks in a month
    • Accommodating rotating weekends or special rule-based shifts
    Work Schedule Exceptions
    Work Schedule Exceptions
  5. Customization Options

    You can customize the schedule to reflect your team's exact work structure:

    • Number of working days: Choose whether the team works 5, 6, or 7 days.
    • Mark holidays: Add official holidays when the team is off.
    • Additional working days: Add extra working days for exceptions like special events.
    • Half-days: Mark days with reduced work hours.
    • Overtime: Log extra hours worked beyond normal schedules.
    Customize Work Schedule
  6. Why it Matters

    Configuring Work Schedules accurately ensures that:

    • TimeTracker logs align with actual working hours
    • Workload and Timesheet views are realistic and fair
    • Effort reports reflect actual availability

Workload

The Workload view in Pronnel helps visualize how much work each user is scheduled to handle in a specified date range across boards where TimeTracker is enabled.

  1. Accessing Workload

    You can access the Workload module from the bottom bar in Pronnel.

    Workload Access
  2. Creating and Managing Workload Views

    When setting up a workload view, you can:

    • Add users with view or edit permissions.
    • Select the boards to include in the workload analysis.
    • Set the date range to visualize upcoming work.
    Create Workload View
  3. Split View for Specific Boards

    If you're viewing workload for a specific board, you get a split interface:

    • Left: List of tasks or leads
    • Right: Timeline with drag-and-drop functionality

    You can drag and stretch tasks to modify their start or end dates visually.

    Workload Split View
  4. Visibility Notes

    • Leads that a user doesn’t have access to will appear as Unknown.
    • Boards must have TimeTracker enabled for them to show up in Workload.

Timesheet

The Timesheet view in Pronnel provides insights into how much time a user has actually spent on tasks. It draws data from TimeTracker logs, offering clear comparisons between planned vs. real effort.

  1. Accessing Timesheet

    You can open the Timesheet from the bottom bar in Pronnel.

    Timesheet Access
  2. Understanding Timesheet Data

    • Timesheet fetches data directly from TimeTracker logs associated with tasks or leads.
    • It displays:
      • Consumed effort
      • working hours for that day
    • Compare expected and actual effort to evaluate performance.
    Timesheet Data View
  3. Filtering Options

    You can filter timesheet reports by:

    • User
    Timesheet Filters
  4. Analysis Benefits

    Managers can use Timesheet reports to:

    • Spot under-utilization or over-utilization of team members
    • Track time efficiency and delays
    • Understand workload distribution over time
  5. Important Notes

    • Only boards with TimeTracker enabled will appear in Timesheet views.

Conclusion: Managing Time and Work Efficiently in Pronnel

Congratulations! You now understand how Pronnel helps teams manage time and workload effectively using TimeTracker, Work Schedules, Workload, and Timesheet. These features work together to provide a complete picture of how work is planned, assigned, and executed.

By enabling TimeTracker, teams can log the actual time spent on tasks and compare it with estimated effort. Work Schedules ensure that time is tracked based on real working hours, making effort calculations more accurate.

The Workload view helps managers visualize upcoming work across boards and team members, making it easier to balance assignments and avoid overloading individuals. Meanwhile, the Timesheet module provides clear insights into how much time users actually spend on their tasks.

Together, these tools help organizations improve planning accuracy, increase productivity, and maintain better transparency in project execution.

Ready to optimize your team's time management? Start using TimeTracker, configure work schedules, and monitor workload to keep your projects running smoothly.

Note: Features and interface elements may evolve as Pronnel continues to improve. Refer to the latest documentation for the most up-to-date functionality.

Frequently Asked Questions About Pronnel Time Tracking & Work Management

What is TimeTracker in Pronnel?

TimeTracker is a predefined attribute that allows users to track how much time is spent on tasks or leads. It helps teams compare estimated effort with actual work time.

How do I enable TimeTracker on a board?

Go to Settings → Attributes → Predefined Fields and enable the TimeTracker attribute. Once added to a board, users can start logging time for tasks.

Can I log time manually in TimeTracker?

Yes. In addition to live tracking with a timer, users can manually log time by selecting the date and duration for past work.

What is the difference between Estimated Effort and Consumed Effort?

Estimated Effort represents the expected time required to complete a task, while Consumed Effort reflects the actual time logged by users through TimeTracker.

What is a Work Schedule in Pronnel?

A Work Schedule defines a user’s working days, hours, holidays, and exceptions. It ensures that time tracking and workload calculations align with actual availability.

Can admins create multiple work schedules?

Yes. Admins can create multiple schedules for different teams, shifts, or locations and assign them to specific users.

What is the Workload view used for?

The Workload view helps managers visualize how much work each user has within a selected date range. It displays tasks from boards where TimeTracker is enabled.

Can I adjust task timelines in the Workload view?

Yes. In board-specific workload views, tasks can be dragged and stretched on the timeline to adjust start and end dates.

What information does the Timesheet module provide?

The Timesheet module displays the actual time users have logged on tasks using TimeTracker. It helps analyze productivity and compare planned versus actual effort.

Why are some boards not visible in Workload or Timesheet?

Only boards with TimeTracker enabled will appear in Workload and Timesheet views.