Facebook Ads–Pronnel Integration: Simplifying Customer Communication

If your customers are contacting you through Facebook Ads, you need to manage those conversations effectively to grow your business.
To seamlessly integrate Facebook Ads with Pronnel, follow this straightforward tutorial. It breaks the process down into two simple steps. By the end of this guide, you'll have your Facebook Ads connected and fully operational within Pronnel.

Steps To Follow

Step 1: Create a Facebook Ads Instance

Apps section in Pronnel
  • Open Pronnel -> go to Apps -> search for Facebook Ads and click on it.
  • Apps section in Pronnel
  • Click on Continue with facebook or connect, On click of it opens new window where add credential to login to facebookthen click on Login
  • Apps section in Pronnel
  • On successful connect you will see the below pages,Trigger,Action, Account etc
    Apps section in Pronnel
    Apps section in Pronnel

    Note: If its not visible please refresh the page and go to Apps and you will see facebook instance. Click on 3 vertical dots and click on manage.
    Apps section in Pronnel

Step 2:How to setup Automation

    Automate Trigger
  • Click Automation on top right to open Automation List in settings panel
  • Apps section in Pronnel
  • Create New Automation Rule by clicking Add button
  • Apps section in Pronnel
  • Add a Trigger to Automation Rule to Start Automation Rule
  • Apps section in Pronnel
  • Select Facebook Ads App Instance then Select Lead Created From Page's Form Trigger then select page and form to Start Automation Rule then Save the Trigger
  • Apps section in Pronnel

    Automate Action
  • Click plus icon on Trigger Block and select Action from Add Card popup to create Action in Automation Rule.
  • Apps section in Pronnel
  • Select Action On 'Create new item', 'other item' to either create a new Item or Update Attributes/column of filterd items.
  • Apps section in Pronnel
  • After Adding Action, Publish the Automation Rule to Use Automation.
  • Apps section in Pronnel

Conclusion

Integrating Facebook Ads with Pronnel helps you capture and manage leads efficiently without switching between platforms. By automating triggers and actions, you can instantly organize new leads, assign tasks, and streamline follow-ups — ensuring no opportunity is missed.

With this integration in place, your team can respond faster, stay aligned, and convert more leads into customers

Frequently Asked Questions About Facebook Ads Integration with Pronnel

Can Pronnel automatically capture leads from Facebook Ads?

Yes. Once the integration is set up, Pronnel can automatically capture leads generated from your Facebook Lead Forms and trigger automation workflows.

Do I need technical knowledge to set up this integration?

No. The integration process is simple and guided. Just connect your Facebook account, select the page and form, and configure your automation rule.

Can I create tasks automatically for new Facebook leads?

Yes. Using automation rules, you can create new items, assign team members, update statuses, and manage lead follow-ups automatically.

What happens if my Facebook instance is not visible?

Simply refresh the page and go back to Apps. If needed, click the three vertical dots on the Facebook Ads instance and select Manage.